Reliability

The assessment of Reliability is another way to look at the results of our voice and data drivetests and walktests as well as at those of our crowd analyses. This approach concentrates on the compulsory basics instead of the highest peaks of a network‘s performance.

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Reliability is not an additional category of our tests, but rather a different angle of viewing the results: For each KPI, our scoring distinguishes between “Qualifiers“ (the expected basic performance) and “Differentiators“ (the additional performance that exceeds the expected basics). Our look at Reliability limits it­self to the ­Qualifiers – thus conveying an impression of the standards, a user can reasonably expect from a mobile network. The reference values in this representation are ­therefore only the subset of score points which we assigned to the Qualifiers – and thus a smaller maximum score can be achieved in this category. The resulting scores ­state the reliability with which an operator offers its network services. This assessment once again confirms the neck-and-neck race between KPN and T-Mobile, which score at a distance of only one point — while the gap of Vodafone to the two leading contenders is a little more distinct.

KPN closely leads in the reliability assessment, with T-Mobile following at a gap of just one point. The distance of Vodafone‘s reliability score is a little more distinct.

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Reliability

KPN closely LEADS in Reliability assessment, followed by T-Mobile at a Gap of only one point – both achieving the grade “outstanding“. Vodafone follows at a more distinct gap.

KPN is closely ahead in our Reliability assessment, with T-Mobile following at a distance of only one point. Both contenders achieve the grade “outstanding“ for the offered reliability. Vodafone follows a score gap which is a little more distinct – particularly due to the somewhat weaker results in the data drive and walk tests. In the Voice and Crowd categories, Vodafone scores on the same level as the other candidates. All in all, Vodafone achieves the grade “very good“ in the Reliability category.

The 2022 Mobile Network Test in the Netherlands - The Largest Cities

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